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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Raul Banda

November 3, 2023

5  out of  5 rating by Raul Banda
"LESLIE OMG. I never knew how fun insurance can be. I was so scared to open a policy, and now I never wanna stop. You’ve given me a completely new outlook on insurance. I highly recommend opening your policies with Leslie. I miss her already❤️"

Hunter Newsom

November 1, 2023

5  out of  5 rating by Hunter Newsom
"I like not having to worry or deal with shopping around for insurance. I can trust that Jamie will be honest and give me the best."

Gauri Koli

October 27, 2023

5  out of  5 rating by Gauri Koli
"Moving states is tough but who said hunting for insurance must be tough too? Getting insurance bundle with State Farm is quick and easy. Brianna made sure I got the most reasonable coverage for the best price when compared with other insurance providers in the state."

Lilliana Nguyen

October 27, 2023

5  out of  5 rating by Lilliana Nguyen
"I was helped by Leslie and all I can say is WOW. I was so impressed by how well she explained the different policies to me. I was so confused when I first walked in and felt very confident when I walked out"


October 25, 2023

5  out of  5 rating by O W
"I went to Leslie at State Farm, and she had my problem solved in 27 and a half minutes on a rainy day. 5-stars"

Shannon Moncier

October 24, 2023

5  out of  5 rating by Shannon Moncier
"Jennifer is extremely helpful as well as informative and patient when going over all of the different policies. Thank you so much for taking the time to go over all of the details!"

Stephen Coman

October 20, 2023

5  out of  5 rating by Stephen Coman
"Brianna provided excellent customer service regarding my quote including a detailed explanation of line by line coverage options."

Sergio Romo

October 19, 2023

5  out of  5 rating by Sergio Romo
"Leslie was so great to work with! She knew exactly what we needed and did everything she could to work with us! I will not be going anywhere else for insurance anymore!"

Chloe Schult

October 19, 2023

5  out of  5 rating by Chloe Schult
"Leslie is amazing! Very helpful and so nice! I highly recommended seeing her for a quote."

Jaclyn Rivas

October 6, 2023

5  out of  5 rating by Jaclyn Rivas
"Worked very quickly on getting everything needed for my home purchase. I really appreciate the attentiveness during a really hectic time."

Hemanth Yarlagadda

October 5, 2023

5  out of  5 rating by Hemanth Yarlagadda
"I recently had the pleasure of working with Bri (Jamie's assistant/colleague) to find a new insurance policy for my car. She was absolutely wonderful! She was precise, straight to the point, and quick with her service. She also provided prompt replies to all of my questions. I was feeling a bit overwhelmed by the process of finding a new insurance policy, but Bri made it so easy. She took the time to understand my needs and then presented me with a few different options. She explained the pros and cons of each option in detail, so that I could make an informed decision. Once I had chosen a policy, Bri helped me to get everything set up quickly and efficiently. I highly recommend Bri to anyone looking for a new insurance policy. She is a knowledgeable and professional agent who provides excellent customer service. Here are some specific examples of Bri's precise, straight-to-the-point, and quick service: * When I first contacted her, she responded to my email/msgs within minutes. * She took the time to understand my needs and asked me a series of questions to get a better understanding of my situation. * She presented me with a few different options and explained the pros and cons of each option in detail. * She answered all of my questions clearly and concisely. * She helped me to get my new policy set up quickly and efficiently. Overall, I was very impressed with Bri's service. She is a valuable asset to her company and I would highly recommend her to anyone looking for a new insurance policy."

Sonya Rodriguez

October 3, 2023

5  out of  5 rating by Sonya Rodriguez
"Bri was amazing, I truly appreciate her explanations on my policy and also how quick we were able to finish everything. I recommend her, she is great!"

Dee D

October 2, 2023

5  out of  5 rating by Dee D
"Bri at the Jamie Detten - State Farm Insurance Agent office in Plano,Texas was immediately responsive when I requested quotes. She is diligent and customer service oriented. Call the agency if you are shopping around for your home and auto insurance. She completed our process immediately!"

Tiffany Donaldson

September 25, 2023

5  out of  5 rating by Tiffany Donaldson
"Absolutely stellar service! I submitted a quote request online, built the quote and submitted for the agency to get back to me. I received an email within minutes! And was able to work with the Jamie Detten team to get my insurance policy switched in time to prevent the crazy rate hikes from my previous carrier. Fantastic service!"

Priyanka Srivastava

September 23, 2023

5  out of  5 rating by Priyanka Srivastava
"Jennifer was super helpful in explaining all the breakdowns and everything I would possibly wanna know as a first time car insurer. She did her best to save me as much money as possible while getting me as much coverage as possible. I felt very comfortable and confident with my policy at the end of the day."

Renee Gagnon

September 21, 2023

5  out of  5 rating by Renee Gagnon
"Great attention to customers needs!"

Harlin&Leslie Mahan

September 21, 2023

5  out of  5 rating by Harlin&Leslie Mahan
"Friendly, knowledgeable staff! Jamie and Jennie are wonderful! They really take care of their customers!"

Harshith Reddy

September 4, 2023

5  out of  5 rating by Harshith Reddy
"Bri is such an amazon person. She is so helpful and patient while listening to my requirements."

kt w

August 15, 2023

5  out of  5 rating by kt w
"I give my State Farm agent a 100 out of 5. She made my day!"


August 4, 2023

5  out of  5 rating by Taylor
"Working with Jamie was a pleasure. While I typically aim to steer clear of changing insurance, Jamie ensured a seamless transition and offered clear explanations throughout the process. Based on our discussion today, I would highly recommend her services."

Mandy Rhodes

August 2, 2023

5  out of  5 rating by Mandy Rhodes
"I had such a great experience with Jamie! She was friendly, professional, supportive, helpful. I’m so happy I chose them for my insurance!"
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Stephanie Picklesimer

June 9, 2023

5  out of  5 rating by Stephanie Picklesimer
"O.M.G.!!!!!!!! Jamie was sooooooo great she really tried to take care of me and my son be looking for as many discounts I could get with State Farm to try and lower my monthly payments.. Thank you for all your help❤️"

Nicky UdonThaiTherapueticPlano,Tx.

May 8, 2023

5  out of  5 rating by Nicky UdonThaiTherapueticPlano,Tx.
"Jenny and Jamie are very sweet. Jenny is very patient. Highly recommend"


March 17, 2023

5  out of  5 rating by Lucas
"This office really helped me out with my insurance thank you Chris I really suggest this location"

Adam Ball

March 17, 2023

5  out of  5 rating by Adam Ball
"Great customer service, and when I signed up for a Life Insurance policy I was given options that best suited me, not options that were best for them. Jennifer Esparza is the one who helped me, and I couldn’t have asked for better!"