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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tolu Jagun

Tolu Jagun

January 7, 2025

5  out of  5
rating by Tolu Jagun
"Jamie remains professional and very calm in her dealing If I could rate beyond 5 star will do it all over again She is a proffesional to the cure and her follow up remains on time and in full Thanks State Farm for taking time to hire such an awesome subject matter expert"
We responded:
"Thank you, Tolu, for your wonderful feedback! I'm glad to know that you appreciate the professionalism and timely follow-up. It's fantastic to have someone like Jamie on our team, who truly embodies expertise and dedication. If you need further assistance, feel free to reach out. We're here to help!"
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Kason Kennerson

December 16, 2024

5  out of  5
rating by Kason Kennerson
"Jamie and her team did an amazing job taking care of my family and I with our home and auto insurance. They are very thorough in there work and educate there costumers on the best decisions to make for a better future."
We responded:
"Thank you, Kason, for your wonderful feedback! I'm glad to know that our team was able to assist you and your family with your insurance needs. We strive to provide thorough service and valuable guidance for your future decisions. If you have any questions or need further assistance, feel free to reach out to our office. We're here to help!"
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kt w

November 27, 2024

5  out of  5
rating by kt w
"I give my State Farm agent a 100 out of 5. She made my day!"
We responded:
"Thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Profile photo of David Hernandez

David Hernandez

November 27, 2024

5  out of  5
rating by David Hernandez
"Very polite and knowledgeable about my account! Thank you State Farm!"
We responded:
"David, thank you for your kind words! I'm glad to hear that you found our team polite and knowledgeable about your account. We truly appreciate your feedback and look forward to continuing to assist you with your insurance needs. If you have any questions or need further assistance, don't hesitate to reach out!"
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bryson kirkland

November 21, 2024

5  out of  5
rating by bryson kirkland
"Gavin was very helpful"
We responded:
"Thanks for the great review, Bryson! I'm glad Gavin could assist you so effectively. - Jamie Detten - State Farm Insurance Agent, Richardson, TX"
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Tiana Frank

November 21, 2024

5  out of  5
rating by Tiana Frank
"Love dealing with Robin! She answers all my questions and is always so pleasant on the phone!"
We responded:
"Thank you, Tiana! I'm happy to hear that Robin has been able to assist you with all your questions and that you find her pleasant to talk to. We're grateful to have her on our team. If you need anything else, don't hesitate to reach out. - Jamie Detten - State Farm Insurance Agent, Richardson, TX"
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Lindsey Griffith

November 21, 2024

5  out of  5
rating by Lindsey Griffith
"Robin was super helpful and a true joy to speak with. She is professional and really has her customers best interest in mind. Great service! Reach out to this office for your insurance needs! They will take good care of you!"
We responded:
"Lindsey, thank you for your wonderful review! I'm glad to hear that Robin was able to assist you so effectively. Her professionalism and dedication to our customers' best interests are truly commendable. We appreciate your recommendation and are always here for any of your insurance needs. - Jamie Detten - State Farm Insurance Agent, Richardson, TX"
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Mitch McCauley

November 20, 2024

5  out of  5
rating by Mitch McCauley
"Dayton was very helpful and saved us half of what we were paying with a different insurance company. Thank you, for an easy transition!"
We responded:
"Mitch, thank you for sharing your experience! I'm happy Dayton could assist you and help you save significantly on your insurance. We're grateful for your trust and are always here to ensure smooth transitions and excellent service. If you need anything else, feel free to reach out! - Jamie Detten - State Farm Insurance Agent, Richardson, TX"
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Daniel Sardon

November 15, 2024

5  out of  5
rating by Daniel Sardon
"Son personas muy nice, muy professional"
We responded:
"Daniel, muchas gracias por tu comentario positivo. Estamos muy contentos de saber que encontraste a nuestro equipo profesional y agradable. Siempre nos esforzamos por brindar el mejor servicio posible. ¡Estamos aquí para ayudarte con cualquier cosa que necesites en el futuro! - Jamie Detten - State Farm Insurance Agent, Richardson, TX"
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athina thomas

November 13, 2024

5  out of  5
rating by athina thomas
"Gavin Cowan from was absolutely amazing, very kind and very polite, always answered all my questions and was very prompt with the call-backs. The main reason I chose to go ahead with state farm was that I was convinced that customer service would be great."
We responded:
"Gavin is indeed a valuable member of our team, and I'm glad he could assist you so effectively. It's wonderful to know that his kindness and prompt responses made a positive impact on your decision. We always strive to provide excellent customer service, and your feedback reinforces our commitment. If you have any further questions or need assistance, feel free to reach out anytime. - Jamie Detten - State Farm Insurance Agent, Richardson, TX"
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Deanna Frederick

November 1, 2024

5  out of  5
rating by Deanna Frederick
"Gavin, at State Farm, made my car insurance transition from Progressive so easy and efficient. Gavin is very professional and personable and a good listener. I felt Gavin took care of all my insurance needs I am retired so the rates here were honest and fair I was very happy with the process and feel confident that State Farm and Gavin will take care of things quickly and efficiently if ever the need occurs. Thank you Gavin."
We responded:
"Thank you, Deanna, for sharing your experience! I'm glad Gavin could make your transition from Progressive smooth and efficient. It's wonderful to know you felt well taken care of and that our rates met your expectations. We appreciate your confidence in our team and look forward to assisting you whenever needed. - Jamie Detten - State Farm Insurance Agent, Richardson, TX"
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Victor Chillon Leach

October 17, 2024

5  out of  5
rating by Victor Chillon Leach
"Gavin's support was outstanding! His customer obession was on another level, being able to understand the specific needs of my case and providing a service below market cost."
We responded:
"Victor, thank you for your fantastic review! I'm glad to hear that Gavin provided such outstanding support and was able to meet your specific needs effectively. We strive to offer top-notch service at competitive rates, and it's wonderful to know we succeeded in your case. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Jamie Detten - State Farm Insurance Agent, Richardson, TX"
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Dheeraj Chintagumpala

October 16, 2024

5  out of  5
rating by Dheeraj Chintagumpala
"Loved the way they handled everything. Perfect on their work. Highly recommended!"
We responded:
"Dheeraj, thank you for your wonderful review! I'm glad you appreciated how we handled everything and found our work to be perfect. Your recommendation means a lot to us. If you ever need further assistance, don't hesitate to reach out. - Jamie Detten - State Farm Insurance Agent, Richardson, TX"
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Somnath Dutta (Som)

October 11, 2024

5  out of  5
rating by Somnath Dutta (Som)
"Good smooth onboarding experience."
We responded:
"Thank you, Somnath, for your positive feedback! I'm happy you had a smooth onboarding experience with us. If you have any questions or need further assistance, feel free to reach out anytime. - Jamie Detten - State Farm Insurance Agent, Richardson, TX"
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Jacob Davis

October 11, 2024

5  out of  5
rating by Jacob Davis
"Amazing service. Amazing pricing. Super clear and explained everything."
We responded:
"Jacob, thank you for your wonderful review! I'm glad you found our service and pricing to be amazing. It's great to know that everything was clear and well-explained. If you ever have any more questions or need further assistance, we're here to help! - Jamie Detten - State Farm Insurance Agent, Richardson, TX"
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Aldrear Johnson

October 4, 2024

5  out of  5
rating by Aldrear Johnson
"ALWAYS Courteous to Customers just like a Good Neighbor! I love their office and the excellent Awesome Amazing Absolutely amazing courteous customer service and support! Thank All Jamie Detten and staff and especially Cindy for helping me!"
We responded:
"Thank you, Aldrear, for your wonderful review! I'm glad you appreciate our courteous service and support. Cindy and the rest of our team are always here to help, and it's great to know you had such a positive experience. If you need any further assistance, don't hesitate to reach out. - Jamie Detten - State Farm Insurance Agent, Richardson, TX"
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Katie Tenorio

September 18, 2024

5  out of  5
rating by Katie Tenorio
"So amazing , friendly and makes it so easy to understand .. I HIGHLY RECOMMEND"
We responded:
"Katie, thank you so much for your kind words! I'm glad you found our service friendly and easy to understand. Your recommendation means a lot to us. If you ever need anything else, we're here to help! - Jamie Detten - State Farm Insurance Agent, Richardson, TX"
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Sor Romo

September 14, 2024

5  out of  5
rating by Sor Romo
"I have had insurance longer than I can remember but never an agent that was so dedicated and invested in my best interest like Jenny Esparza! Thank you for always running the rates again to see where can I save a penny or two!!"
We responded:
"Sor, I'm so happy to hear about your positive experience with Jenny! It's wonderful to know that she has been dedicated and invested in your best interest, always looking for ways to save you money. Your feedback is greatly appreciated, and we're here for any future needs or questions you may have. - Jamie Detten - State Farm Insurance Agent, Richardson, TX"
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Acham Gabriel

September 14, 2024

5  out of  5
rating by Acham Gabriel
"Jenny is always so nice and knowledgeable when it comes to answering any of my insurance questions. Jamie's office is so lucky to have her!"
We responded:
"Thank you, Acham, for your kind words! I'm happy to hear that Jenny has been able to assist you with your insurance questions. Our office is indeed grateful to have her on our team. If you ever need further assistance, don't hesitate to reach out. - Jamie Detten - State Farm Insurance Agent, Richardson, TX"
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Lauren Schlager

September 13, 2024

5  out of  5
rating by Lauren Schlager
"Gavin is amazing!! He helped me my car insurance and made the process stress free!!!"
We responded:
"Lauren, Gavin is indeed fantastic! I'm happy he could make your auto insurance process stress-free. We appreciate your feedback and are always here to help with any future needs. - Jamie Detten - State Farm Insurance Agent, Richardson, TX"
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William Salazar Perez

September 13, 2024

5  out of  5
rating by William Salazar Perez
"Fui recomendado por un primo y quedé satisfecho con la atención de Angie en particular. Buen lugar y buena atención. Buscan la mejor opción para tus posibilidades. 100% recomendable"
We responded:
"William, thank you for your kind words and for recommending our office! We're glad Angie could assist you and provide the attention you deserved. We're happy to know you found the best option for your needs. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Jamie Detten - State Farm Insurance Agent, Richardson, TX"
Profile photo of Cindy Molina

Cindy Molina

September 13, 2024

5  out of  5
rating by Cindy Molina
"Really enjoy this office and the vibe they give. Specifically Gavin- he helped me with my auto and home policy! He even took the time to go over different coverages and options that I had. No other insurance have provided this much effort to help me! He truly cared for my insurance needs (:"
We responded:
"Cindy, thank you for your wonderful review! I'm glad to hear that you enjoy the atmosphere of our office. Gavin is truly dedicated to helping our clients, and it's great to know he took the time to thoroughly explain your auto and home policy options. We always strive to provide personalized and attentive service. If you have any more questions or need further assistance, we're here for you. - Jamie Detten - State Farm Insurance Agent, Richardson, TX"
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Gavin Cowan

September 13, 2024

5  out of  5
rating by Gavin Cowan
"Cindy and I went over and reviewed all my policy’s because I was confused on my coverages. She took the time to sit down with me and go over everything in a detailed manner. This experience was by far the most helpful conversation I’ve had from any insurance company!"
We responded:
"Gavin, thank you for your kind review! I'm glad Cindy was able to help clarify your coverages and provide a detailed explanation. It's wonderful to know that you found the conversation so helpful. If you have any more questions or need further assistance, our office is always here for you. - Jamie Detten - State Farm Insurance Agent, Richardson, TX"
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Desree Diaz

September 13, 2024

5  out of  5
rating by Desree Diaz
"Jamies State Farm agency is fantastic! Very helpful, professional, and always quick to respond. Highly recommend for anyone looking for reliable insurance service."
We responded:
"Desree, Thank you so much for your kind words and recommendation! I'm happy to know you find our team helpful, professional, and responsive. We're grateful for your trust and are always here to provide reliable insurance service whenever you need it. - Jamie Detten - State Farm Insurance Agent, Richardson, TX"
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Julio Nunez

September 13, 2024

5  out of  5
rating by Julio Nunez
"Had a lovely experience here! Cindy Molina did a fantastic job when assisting me with my life policy. Took the time to explain the benefits and my options. Will definitely come back for my future insurance needs!"
We responded:
"Thank you, Julio, for sharing your positive experience! I'm glad Cindy was able to assist you with your life policy and provide clear explanations of your options. We appreciate your trust and look forward to helping you with your future insurance needs. - Jamie Detten - State Farm Insurance Agent, Richardson, TX"