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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Teri H

October 17, 2025

5  out of  5
rating by Teri H
"Wow! As in the best kind of wow. Jennifer, my account rep, is helpful, patient, kind, and thorough. She is the reason I chose this State Farm office to sign my new homeowners and auto policies with. Jennifer must have handled five, or six phone calls with me, answering many of the same questions as if they were the first time I asked them. Each time we spoke she was as great to interact with as you could ever want, and her follow-up calls were helpful, not pushy. Because of Jennifer, I am thrilled to be back with State Farm. I know I am backed by proven protection when I need it."
We responded:
"Thank you, Teri! I'm so happy to hear about your positive experience with Jennifer. Her dedication and patience truly make a difference, and I'm glad she could assist you so effectively. We're delighted to have you back with State Farm and are committed to providing you with the protection you need. Let us know if there's anything else we can do for you!"
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Daniel Avila

October 16, 2025

5  out of  5
rating by Daniel Avila
"Jenny was an absolute pleasure to work with. She helped us get an auto insurance quote for my father and even found us a premium that saved us about $2,000 on our home insurance. But beyond the great value State Farm offered, what really stood out was Jenny herself. She was incredibly kind, patient, and thorough—taking the time to answer every question and explain everything clearly. Jenny carefully compared our existing policies "apples to apples" and helped us understand exactly how State Farm could offer better coverage and value. What impressed us most was her willingness to go the extra mile. She guided us through the entire process with such professionalism and warmth that it made what could have been a stressful experience genuinely pleasant. Jenny's kindness and care truly reflect her character, and were very grateful for both the service she provided and the way she carried herself throughout. Highly recommend working with her! Thanks, Jenny!"
We responded:
"Thank you, Daniel, for sharing your experience! I'm delighted to hear how Jenny made such a positive impact on your insurance journey. Her dedication to providing thorough and dedicated service is something we truly value in our office. We appreciate your recommendation and are always here to assist with any other needs. Let us know if there's anything else we can do for you!"
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galva777tx

October 14, 2025

5  out of  5
rating by galva777tx
"Gavin Cowan was very professional and expedient. 👍🏽👍🏽"
We responded:
"Thank you! I'm happy to hear that Gavin provided you with professional and quick service. We appreciate your feedback and look forward to assisting you with any future insurance needs. Let us know if there's anything else we can do for you!"
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Elena Power

October 10, 2025

5  out of  5
rating by Elena Power
"Very efficient, everything was well explained. Very pleasant manner"
We responded:
"Thank you, Elena! I'm happy to know you found our service efficient and the explanations clear. It's wonderful to hear you had a pleasant experience with us. If you have any more questions or need assistance, feel free to reach out anytime!"
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Margaret Ezulike

October 9, 2025

5  out of  5
rating by Margaret Ezulike
"The rep Gavin was understanding and explained everything to me"
We responded:
"Thank you, Margaret! I'm glad to hear that Gavin was able to provide clear explanations and understanding during your experience. We appreciate your feedback and are always here to help with any questions you might have. Let us know if there's anything else we can assist with!"
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Dhruvin Shah

October 6, 2025

5  out of  5
rating by Dhruvin Shah
"I worked with Gavin Cowan and helped me out to get amazing policy for my vehicle."
We responded:
"Thank you, Dhruvin! I'm happy to hear that Gavin was able to assist you in finding a great policy for your vehicle. We appreciate your feedback and are always here to help with any future insurance needs. Let us know if there's anything else we can do for you!"
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Sharon Bennett

October 6, 2025

5  out of  5
rating by Sharon Bennett
"We got renters insurance and insurance for van. We saved money! Thank you Jamie!"
We responded:
"Thank you, Sharon! I'm happy to hear that you were able to save money with your insurance. Our team is always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Johnetta Harris

September 29, 2025

5  out of  5
rating by Johnetta Harris
"My experience with Gavin at State Farm was great. He was kind, patient, understanding, very professional and knowledgeable. He went over and broke down the full coverage policy and customized a more affordable premium for me. Thank you Gavin."
We responded:
"Thank you, Johnetta! I'm happy to hear about your positive experience with Gavin. It's wonderful that he was able to provide a detailed explanation and tailor a policy to fit your needs. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Abylene Hernandez

September 25, 2025

5  out of  5
rating by Abylene Hernandez
"Amazing service, especially from Jennifer!👍👍"
We responded:
"Thank you, Abylene! I'm happy to hear you received amazing service from Jennifer. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"
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Austin Morrison

September 25, 2025

5  out of  5
rating by Austin Morrison
"Totally recommend this office!!! Amazing customer service and amazing people"
We responded:
"Austin, thank you for your fantastic review! I'm happy to hear that you had such a positive experience with our office. We’re always here to provide amazing service whenever you need us. Let us know if we can help with anything else!"
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Pranit Singh

September 24, 2025

1  out of  5
rating by Pranit Singh
"Stay away from this agency, I previously used to be a customer of theirs before I switched due to lack of good customer service and follow-ups to my questions/concerns. When I initially tried to sign up, experienced great difficulty trying to get a hold of someone and getting a callback which should've been a red flag for me."
We responded:
"Thank you for sharing your feedback, Pranit. I'm genuinely sorry to hear about your experience with our office. We strive to provide excellent service, and it's concerning to learn that we fell short in your case. I would appreciate the opportunity to discuss this further and address any unresolved issues. Please feel free to reach out to our office directly. Your feedback is important to us, and we’re committed to improving. "
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shane morgan

September 4, 2025

5  out of  5
rating by shane morgan
"I had a great experience with Jenny. She was extremely helpful, detailed, made suggestions and very knowledgeable about the different policies that fit my individual needs. Jenny has check in with me over the past year or so about possibly saving me money on policies but it’s never worked out for me. Luckily, this time she was able to offer me a policy that saved me $1029.00 per year. I’m extremely happy with Jenny’s customer service and patience due to my busy schedule. Thank you so much!"
We responded:
"Thank you, Shane, for sharing your experience! I'm glad to hear that Jenny was able to assist you so effectively and find a policy that offers significant savings. Her dedication to providing excellent service is truly appreciated. If you have any more questions or need further assistance, feel free to reach out anytime!"
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John Jones

September 2, 2025

5  out of  5
rating by John Jones
"I finally found an agent that answer all my questions, all my concerns, and even when I didn't get full understanding she went over each policy-term and coverage step by step. I thought I was going pay more but she actually got me 200.00 almost 300.00 less than what I was paying. Very honest and reliable so far so good. I usually state farm gets a bad rep but I believe this agent go above and beyond her customers."
We responded:
"Thank you, John! I'm happy to know that you found the explanations and service helpful. It's great to hear that we could help you save on your policy. Your trust means a lot, and I'm here to assist with any questions or needs you might have. Let us know if there's anything else we can do for you!"
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sonya coburn

August 25, 2025

5  out of  5
rating by sonya coburn
"Amazing customer service and support. I am very happy with Jamie Detten, my Stare Farm representative is patient and kind."
We responded:
"Thank you, Sonya! I'm so glad to hear that you're happy with the service and support from our team. It's wonderful to know that the patience and kindness shown have made a positive impact. If you ever need anything else, feel free to reach out!"
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Raul Garza

August 19, 2025

5  out of  5
rating by Raul Garza
"Gavin, thank you for your great service response on reducing my cost of car insurance. Your attentiveness and time spent to explain it was fantastic. I look forward to building a great relationship with State Farm and making it my primary car insurance company."
We responded:
"Raul, thank you for your wonderful feedback! I'm glad to hear that Gavin was able to assist you effectively with your insurance needs. We're excited to continue building a strong relationship with you as your primary insurance provider. If you have any questions or need further assistance, feel free to reach out!"
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Sonia

August 6, 2025

5  out of  5
rating by Sonia
"Jenny was awesome. We were able to save money with her suggestions and she even called Allstate with me to make sure they canceled my auto and my auto pay. I am glad I called Jamie's office."
We responded:
"Thank you, Sonia! I'm happy to hear that Jenny was able to assist you and help you save money. It's great to know that our office could support you with your insurance transition. If you need anything else, feel free to reach out!"
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Dayton McCauley

August 5, 2025

5  out of  5
rating by Dayton McCauley
"I recently signed up for car and home insurance with Gavin at the office. He was very kind and explained the coverages to where I could understand them. I Highly recommend gavin and this office for all of your insurance needs!"
We responded:
"Thank you, Dayton! I'm happy to hear that Gavin was able to assist you with your insurance needs. It's great to know that his explanations were clear and helpful. We appreciate your recommendation and are here for any future insurance questions or needs you may have. Thanks for choosing us!"
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Syd Jinkins

August 5, 2025

5  out of  5
rating by Syd Jinkins
"I absolutely love Robin!"
We responded:
"I'm happy to hear that you love working with Robin! Let us know if there's anything else we can assist you with!"
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D’ L

August 4, 2025

5  out of  5
rating by D’ L
"The least painful Insurance experience I have probably ever had walked in gave them all my information and within 30 minutes. I had an email with my documents and they’ve even called multiple times to follow up and make sure that there wasn’t anything else that I needed and that I had everything that they had sent me."
We responded:
"Thank you, D’ L, for sharing your experience! I'm happy to know that our team made the process smooth and efficient for you. We always aim to ensure our customers feel supported and informed. If you ever need anything else, feel free to reach out!"
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Kathy Stanton

July 30, 2025

5  out of  5
rating by Kathy Stanton
"I looked forward to my calls with Jamie. She was always so friendly, helpful, and honest. She could tell when my stress level was off the charts and so high! She listened to me and I trusted her completely. She helped me so much even when I was calling to cancel every policy we had with State Farm."
We responded:
"Thank you for your review, Kathy! I'm really happy to know that you felt supported and understood during our calls. Your faith in our team means a lot, and I'm glad I could assist you even in challenging times. If you ever need anything else, feel free to reach out! "
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Ronnie Turner

July 23, 2025

5  out of  5
rating by Ronnie Turner
"I reached out to Jennifer Esparza regarding a significant increase—over $145—in my previous insurance premium, despite no changes to my driving record. I expressed my concern and confusion about the rate hike, and Jennifer immediately responded with professionalism and empathy, saying, “Let’s take a look and see what we can do.” From that moment on, Jennifer went above and beyond in providing outstanding customer service. Her approach was warm, genuine, and incredibly helpful—something I’ve never experienced with any other insurance agency. She guided me through the entire process step by step, making it feel more like I was speaking with a trusted friend rather than just a representative. To my surprise, the quote she provided was half of what I had been paying previously. The entire experience was truly exceptional. Thank you, Jennifer—you were an absolute blessing!"
We responded:
"Thank you for your review, Ronnie! I'm so happy to hear that Jennifer provided you with such exceptional service and helped address your concerns. Our team is dedicated to making sure our customers feel valued and supported. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
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Cynthia McClary

July 21, 2025

5  out of  5
rating by Cynthia McClary
"Jamie was extremely helpful and patient with me. He explained every detail about the policy and even gave his professional opinion. He even admitted to some omissions, but quickly corrected them. Great customer service and pleasant attitude. Thank again, Jamie"
We responded:
"Hey, Cynthia! It was a pleasure helping you go through the details of your policy and making sure everything was clear and accurate. I really appreciate your patience as well and am glad we could get everything sorted out together. Thank you so much for the thoughtful review. Your support means a lot!"
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James Dacey

July 21, 2025

5  out of  5
rating by James Dacey
"Worked with Dayton. He was personable, knowledgeable, and receptive. Couldn’t have asked for a better experience."
We responded:
"Thank you for your review, James! I'm happy to hear that Dayton was able to assist you. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Sarah Ehli

July 18, 2025

5  out of  5
rating by Sarah Ehli
"Robin Vines was so helpful!!! Every time I call I get great service! Thank you!!!"
We responded:
"Thank you for your review, Sarah! I'm happy to hear that Robin provided such helpful service and that you've consistently received great support from our office. We appreciate your kind words and are here for any of your insurance needs. Thanks for choosing us!"
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tejas tirupathi

July 17, 2025

5  out of  5
rating by tejas tirupathi
"She helped me and explained me the policies correctly. I would recommend to contact her before taking insurance."
We responded:
"Thank you, Tejas! I'm happy to hear that you found the explanations helpful and clear. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"