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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Qasim Aziz

May 10, 2025

5  out of  5
rating by Qasim Aziz
"Worked with Gavin Cowan to get my car and renter’s insurance - added SEVERAL coverage options with a much more reasonable deductible and still smoked the price I was paying with my previous insurer. He was honest and helpful throughout and talked me through all of the options to make sure I was understanding exactly what I was paying for, and getting the most discount on my overall premium! Would highly recommend working with this office, thanks Gavin!"
We responded:
"Thank you, Qasim, for sharing your experience! I'm glad to hear that Gavin was able to assist you with your insurance needs, offering you better coverage options and a more reasonable deductible. It's wonderful to know that his honesty and helpfulness made the process clear and beneficial for you. We appreciate your recommendation and are here for any future assistance you might need!"
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Chas Taylor

May 8, 2025

5  out of  5
rating by Chas Taylor
"Angie was great - very knowledgeable, personable, and efficient."
We responded:
"Thank you, Chas, for sharing your experience! I'm happy to hear that Angie was able to assist you with her knowledge and efficiency. We're grateful to have her on our team. If you have any further questions or need assistance, feel free to reach out anytime!"
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Pearl Arushaine

May 5, 2025

5  out of  5
rating by Pearl Arushaine
"We worked with our agent Gavin and it was such a smooth process. Very polite, professional and friendly! Definitely recommend working with him."
We responded:
"Thank you, Pearl, for sharing your experience! I'm glad to hear that Gavin made the process smooth and enjoyable for you. We appreciate your recommendation and are here to assist with any future insurance needs. Feel free to reach out anytime!"
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Jordan Anderson

April 29, 2025

5  out of  5
rating by Jordan Anderson
"Have you ever just felt like you have known someone for so long? That's what this was. Six months ago, after comparing rates and such, I went with another company, at that point I asked Gavin, to please call in another 6 months if I can get a more affordable rate as I'd rathed be with SF. And... He did!!! With true thoughtfulness in his approach; He said, "let's just look, no commitment" as I was on a hunt for a break!! (Parents need more of these nowadays) Not only did he get me a rate that helped me breathe when my bills were due, I was so welcomed into the StateFarm family as a policy holder! How can anyone not love that!!? It was like talking to a friend, and it was relieving to know that he really was looking out for who he was talking to. He made it less about the product and more about what coverages I needed as an individual. So grateful!! Thanks, Gavin!!!"
We responded:
"Thank you so much, Jordan, for taking the time to share your experience with us! I’m truly delighted to hear that Gavin was able to assist you with such exceptional care and thoughtfulness. It’s truly wonderful to know that you felt welcomed and valued as an integral part of our State Farm family. We strive to create an environment where our customers feel supported and appreciated. Please remember that we are always here to assist you with any future needs or questions you may have. Don’t hesitate to reach out to us anytime; we’re just a call or message away!"
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Linda Pittman

April 28, 2025

5  out of  5
rating by Linda Pittman
"Jamie has been fantastic for being able to help people and keep the prices low thank you Jamie"
We responded:
"Thank you, Linda! I'm happy to know that you appreciate the assistance and competitive pricing. If you ever need further help, feel free to reach out."
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Javier Ruiz

April 22, 2025

5  out of  5
rating by Javier Ruiz
"Hands down, A+ customer service. Angie was extremely pleasant and helpful, straight forward with information. She certainly made my transition from Geico to State Farm as painless as possible."
We responded:
"Thank you, Javier, for your fantastic feedback! I'm glad to hear that Angie was able to assist you effectively and make your transition to us so smooth. We're grateful to have her on our team. If you have any more questions or need further assistance, feel free to reach out anytime."
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Arpit Singh

April 15, 2025

5  out of  5
rating by Arpit Singh
"I got a chance to work up my state farm auto insurance with Gavin. He was professional, polite, and transparent in the entire onboarding. He made sure that I am aware of what I am getting and even went overboard by helping me get the insurance outside of business hours. I would like to recommend him to anyone who is reading this comment right now."
We responded:
"Thank you, Arpit, for sharing your experience! I'm glad to hear that Gavin provided you with professional and transparent service during your insurance onboarding. It's wonderful to know he went the extra mile to assist you, even outside of business hours. Your recommendation means a lot to us. If you have any further questions or need assistance, feel free to reach out anytime!"
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beau hearn

April 4, 2025

4  out of  5
rating by beau hearn
"Gavin was very helpful. Made the whole experience easy. Would recommend to anyone."
We responded:
"Thank you, Beau, for your feedback! I'm glad to know that Gavin made your experience smooth and easy. We appreciate your recommendation and are here to assist with any future insurance needs or questions you may have."
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Celia Pope

April 1, 2025

5  out of  5
rating by Celia Pope
"Walked into the office, and met with Angie to discuss switching to State Farm and she was awesome! Super friendly and helpful! Her interactions with me and the other clients in the office made me feel comfortable to make the switch over to State Farm (in addition to the great quote they gave me)!"
We responded:
"Thank you, Celia, for sharing your experience! I'm glad to hear that Angie made you feel comfortable and welcome during your visit. It's wonderful to know that her friendly and helpful approach, along with the great quote, encouraged you to switch to State Farm. If you have any questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Melanie Cardona

April 1, 2025

5  out of  5
rating by Melanie Cardona
"Called today to get an auto quote and Gavin was exceptional! He took his time breaking down all of my options and was very knowledgeable of the services State Farm provides outside of auto insurance. He made my day because I thought my quote was going to be higher :) Definitely recommend!"
We responded:
"Thank you, Melanie, for sharing your experience! I'm happy to hear that Gavin provided exceptional service and helped clarify your options. It's great to know he made your day with a better-than-expected quote. We appreciate your recommendation and are here for any future insurance needs you may have!"
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Matthew Lewis

April 1, 2025

5  out of  5
rating by Matthew Lewis
"Gavin was extremely helpful with setting up my insurance. He was also extremely knowledgeable about setting up my life insurance, highly recommend!”"
We responded:
"Thank you, Matthew, for sharing your experience! I'm happy to hear that Gavin was able to assist you effectively with your insurance needs. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
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loren glenn

March 31, 2025

5  out of  5
rating by loren glenn
"I saved a ton of money switching to State Farm, Angie was great to work with very responsive and friendly, informative! Highly recommend!"
We responded:
"Thank you, Loren, for sharing your experience! I'm delighted to know that you saved money by switching to State Farm. Angie is indeed a valuable part of our team, and I'm glad she could assist you with her friendly and informative approach. If you have any further questions or need assistance, feel free to reach out. We're here to help!"
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HOLLISTER Doyel

March 25, 2025

5  out of  5
rating by HOLLISTER Doyel
"Jamie is a great agent! She is extremely knowledgeable and very personable. I highly recommend Jamie and her agency!"
We responded:
"Thank you, Hollister! I'm happy to know that you find my knowledge and personable approach valuable. Your recommendation means a lot. If you ever have any questions or need assistance, feel free to reach out."
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Ali Hasan

March 19, 2025

5  out of  5
rating by Ali Hasan
"Great customer service"
We responded:
"Thank you, Ali, for your feedback! I'm glad you appreciated the customer service. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
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Pranil Sakinal

February 17, 2025

5  out of  5
rating by Pranil Sakinal
"Jamie was really helpful and patient!"
We responded:
"Thank you, Pranil, for your kind words! I'm happy to know that I could assist you effectively. If you have any more questions or need further assistance, feel free to reach out."
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J. P.

February 16, 2025

5  out of  5
rating by J. P.
"After researching for days, I made the switch to State Farm for home and auto insurance. The customer service has been great and the rates are better than the other companies I had considered. Jenny was especially helpful and went above and beyond, answering my many questions, until I was confident that I was getting the best price for my needs. I recommend this State Farm Insurance Agent."
We responded:
"Thank you, J. P., for choosing us for your insurance needs! I'm happy to hear that you found our customer service and rates to your satisfaction. Jenny's dedication to ensuring you felt confident in your decision is truly appreciated. If you have any further questions or need assistance, feel free to reach out anytime."
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Benjamin Quinlan

February 3, 2025

5  out of  5
rating by Benjamin Quinlan
"Very helpful and knowledgeable. As well as the best prices that I have been quoted from any insurance company."
We responded:
"Thank you, Benjamin! I'm happy to know you found our team helpful and knowledgeable. It's wonderful to hear that our prices stood out to you as the best. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
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Akhil Rvn

January 28, 2025

5  out of  5
rating by Akhil Rvn
"Absolutely the best service and prices. They're very patient and helpful. I'd highly recommend to anyone. Special thanks to Angie who helped me through the process of Auto and home insurance."
We responded:
"Thank you, Akhil, for your wonderful feedback! I'm glad you found our service and prices to your satisfaction. Angie is indeed a valuable part of our team, and I'm happy she could assist you with your insurance needs. If you have any further questions or need assistance, feel free to reach out to our office anytime."
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hannah chappell

January 27, 2025

5  out of  5
rating by hannah chappell
"I was interested in getting a life insurance policy and Dayton was extremely helpful in answering all of my questions. He was able to get me a great policy and made sure I understood everything I was signing up for. Ask for Dayton and you won’t be disappointed!!"
We responded:
"Thank you, Hannah, for sharing your experience! I'm happy to hear that Dayton was able to assist you with your insurance policy and provide clear explanations. We appreciate your recommendation and are here for any future questions or needs you may have."
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Francisco Martinez

January 21, 2025

5  out of  5
rating by Francisco Martinez
"I was in need of renters insurance for an apartment, I started my quote, and I was contacted the very next day, Gavin was very helpful, professional, and knowledgeable of what he does, he made me feel comfortable."
We responded:
"Thank you, Francisco, for sharing your experience! I'm happy to hear that Gavin was able to assist you with your insurance needs. His professionalism and knowledge are truly valued in our team. If you need further assistance, feel free to reach out. We're here to help!"
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Tolu Jagun

January 7, 2025

5  out of  5
rating by Tolu Jagun
"Jamie remains professional and very calm in her dealing If I could rate beyond 5 star will do it all over again She is a proffesional to the cure and her follow up remains on time and in full Thanks State Farm for taking time to hire such an awesome subject matter expert"
We responded:
"Thank you, Tolu, for your wonderful feedback! I'm glad to know that you appreciate the professionalism and timely follow-up. It's fantastic to have someone like Jamie on our team, who truly embodies expertise and dedication. If you need further assistance, feel free to reach out. We're here to help!"
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Kason Kennerson

December 16, 2024

5  out of  5
rating by Kason Kennerson
"Jamie and her team did an amazing job taking care of my family and I with our home and auto insurance. They are very thorough in there work and educate there costumers on the best decisions to make for a better future."
We responded:
"Thank you, Kason, for your wonderful feedback! I'm glad to know that our team was able to assist you and your family with your insurance needs. We strive to provide thorough service and valuable guidance for your future decisions. If you have any questions or need further assistance, feel free to reach out to our office. We're here to help!"
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kt w

November 27, 2024

5  out of  5
rating by kt w
"I give my State Farm agent a 100 out of 5. She made my day!"
We responded:
"Thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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David Hernandez

November 27, 2024

5  out of  5
rating by David Hernandez
"Very polite and knowledgeable about my account! Thank you State Farm!"
We responded:
"David, thank you for your kind words! I'm glad to hear that you found our team polite and knowledgeable about your account. We truly appreciate your feedback and look forward to continuing to assist you with your insurance needs. If you have any questions or need further assistance, don't hesitate to reach out!"
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bryson kirkland

November 21, 2024

5  out of  5
rating by bryson kirkland
"Gavin was very helpful"
We responded:
"Thanks for the great review, Bryson! I'm glad Gavin could assist you so effectively. - Jamie Detten - State Farm Insurance Agent, Richardson, TX"