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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Daniel Sardon

Daniel Sardon

November 15, 2024

5  out of  5
rating by Daniel Sardon
"Son personas muy nice, muy professional"
We responded:
"Daniel, muchas gracias por tu comentario positivo. Estamos muy contentos de saber que encontraste a nuestro equipo profesional y agradable. Siempre nos esforzamos por brindar el mejor servicio posible. ¡Estamos aquí para ayudarte con cualquier cosa que necesites en el futuro! - Jamie Detten - State Farm Insurance Agent, Richardson, TX"
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athina thomas

November 13, 2024

5  out of  5
rating by athina thomas
"Gavin Cowan from was absolutely amazing, very kind and very polite, always answered all my questions and was very prompt with the call-backs. The main reason I chose to go ahead with state farm was that I was convinced that customer service would be great."
We responded:
"Gavin is indeed a valuable member of our team, and I'm glad he could assist you so effectively. It's wonderful to know that his kindness and prompt responses made a positive impact on your decision. We always strive to provide excellent customer service, and your feedback reinforces our commitment. If you have any further questions or need assistance, feel free to reach out anytime. - Jamie Detten - State Farm Insurance Agent, Richardson, TX"
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Deanna Frederick

November 1, 2024

5  out of  5
rating by Deanna Frederick
"Gavin, at State Farm, made my car insurance transition from Progressive so easy and efficient. Gavin is very professional and personable and a good listener. I felt Gavin took care of all my insurance needs I am retired so the rates here were honest and fair I was very happy with the process and feel confident that State Farm and Gavin will take care of things quickly and efficiently if ever the need occurs. Thank you Gavin."
We responded:
"Thank you, Deanna, for sharing your experience! I'm glad Gavin could make your transition from Progressive smooth and efficient. It's wonderful to know you felt well taken care of and that our rates met your expectations. We appreciate your confidence in our team and look forward to assisting you whenever needed. - Jamie Detten - State Farm Insurance Agent, Richardson, TX"
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Victor Chillon Leach

October 17, 2024

5  out of  5
rating by Victor Chillon Leach
"Gavin's support was outstanding! His customer obession was on another level, being able to understand the specific needs of my case and providing a service below market cost."
We responded:
"Victor, thank you for your fantastic review! I'm glad to hear that Gavin provided such outstanding support and was able to meet your specific needs effectively. We strive to offer top-notch service at competitive rates, and it's wonderful to know we succeeded in your case. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Jamie Detten - State Farm Insurance Agent, Richardson, TX"
Profile photo of Dheeraj Chintagumpala

Dheeraj Chintagumpala

October 16, 2024

5  out of  5
rating by Dheeraj Chintagumpala
"Loved the way they handled everything. Perfect on their work. Highly recommended!"
We responded:
"Dheeraj, thank you for your wonderful review! I'm glad you appreciated how we handled everything and found our work to be perfect. Your recommendation means a lot to us. If you ever need further assistance, don't hesitate to reach out. - Jamie Detten - State Farm Insurance Agent, Richardson, TX"
Profile photo of Somnath Dutta (Som)

Somnath Dutta (Som)

October 11, 2024

5  out of  5
rating by Somnath Dutta (Som)
"Good smooth onboarding experience."
We responded:
"Thank you, Somnath, for your positive feedback! I'm happy you had a smooth onboarding experience with us. If you have any questions or need further assistance, feel free to reach out anytime. - Jamie Detten - State Farm Insurance Agent, Richardson, TX"
Profile photo of Jacob Davis

Jacob Davis

October 11, 2024

5  out of  5
rating by Jacob Davis
"Amazing service. Amazing pricing. Super clear and explained everything."
We responded:
"Jacob, thank you for your wonderful review! I'm glad you found our service and pricing to be amazing. It's great to know that everything was clear and well-explained. If you ever have any more questions or need further assistance, we're here to help! - Jamie Detten - State Farm Insurance Agent, Richardson, TX"
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Aldrear Johnson

October 4, 2024

5  out of  5
rating by Aldrear Johnson
"ALWAYS Courteous to Customers just like a Good Neighbor! I love their office and the excellent Awesome Amazing Absolutely amazing courteous customer service and support! Thank All Jamie Detten and staff and especially Cindy for helping me!"
We responded:
"Thank you, Aldrear, for your wonderful review! I'm glad you appreciate our courteous service and support. Cindy and the rest of our team are always here to help, and it's great to know you had such a positive experience. If you need any further assistance, don't hesitate to reach out. - Jamie Detten - State Farm Insurance Agent, Richardson, TX"
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Katie Tenorio

September 18, 2024

5  out of  5
rating by Katie Tenorio
"So amazing , friendly and makes it so easy to understand .. I HIGHLY RECOMMEND"
We responded:
"Katie, thank you so much for your kind words! I'm glad you found our service friendly and easy to understand. Your recommendation means a lot to us. If you ever need anything else, we're here to help! - Jamie Detten - State Farm Insurance Agent, Richardson, TX"
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Sor Romo

September 14, 2024

5  out of  5
rating by Sor Romo
"I have had insurance longer than I can remember but never an agent that was so dedicated and invested in my best interest like Jenny Esparza! Thank you for always running the rates again to see where can I save a penny or two!!"
We responded:
"Sor, I'm so happy to hear about your positive experience with Jenny! It's wonderful to know that she has been dedicated and invested in your best interest, always looking for ways to save you money. Your feedback is greatly appreciated, and we're here for any future needs or questions you may have. - Jamie Detten - State Farm Insurance Agent, Richardson, TX"
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Acham Gabriel

September 14, 2024

5  out of  5
rating by Acham Gabriel
"Jenny is always so nice and knowledgeable when it comes to answering any of my insurance questions. Jamie's office is so lucky to have her!"
We responded:
"Thank you, Acham, for your kind words! I'm happy to hear that Jenny has been able to assist you with your insurance questions. Our office is indeed grateful to have her on our team. If you ever need further assistance, don't hesitate to reach out. - Jamie Detten - State Farm Insurance Agent, Richardson, TX"
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Lauren Schlager

September 13, 2024

5  out of  5
rating by Lauren Schlager
"Gavin is amazing!! He helped me my car insurance and made the process stress free!!!"
We responded:
"Lauren, Gavin is indeed fantastic! I'm happy he could make your auto insurance process stress-free. We appreciate your feedback and are always here to help with any future needs. - Jamie Detten - State Farm Insurance Agent, Richardson, TX"
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William Salazar Perez

September 13, 2024

5  out of  5
rating by William Salazar Perez
"Fui recomendado por un primo y quedé satisfecho con la atención de Angie en particular. Buen lugar y buena atención. Buscan la mejor opción para tus posibilidades. 100% recomendable"
We responded:
"William, thank you for your kind words and for recommending our office! We're glad Angie could assist you and provide the attention you deserved. We're happy to know you found the best option for your needs. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Jamie Detten - State Farm Insurance Agent, Richardson, TX"
Profile photo of Cindy Molina

Cindy Molina

September 13, 2024

5  out of  5
rating by Cindy Molina
"Really enjoy this office and the vibe they give. Specifically Gavin- he helped me with my auto and home policy! He even took the time to go over different coverages and options that I had. No other insurance have provided this much effort to help me! He truly cared for my insurance needs (:"
We responded:
"Cindy, thank you for your wonderful review! I'm glad to hear that you enjoy the atmosphere of our office. Gavin is truly dedicated to helping our clients, and it's great to know he took the time to thoroughly explain your auto and home policy options. We always strive to provide personalized and attentive service. If you have any more questions or need further assistance, we're here for you. - Jamie Detten - State Farm Insurance Agent, Richardson, TX"
Profile photo of Gavin Cowan

Gavin Cowan

September 13, 2024

5  out of  5
rating by Gavin Cowan
"Cindy and I went over and reviewed all my policy’s because I was confused on my coverages. She took the time to sit down with me and go over everything in a detailed manner. This experience was by far the most helpful conversation I’ve had from any insurance company!"
We responded:
"Gavin, thank you for your kind review! I'm glad Cindy was able to help clarify your coverages and provide a detailed explanation. It's wonderful to know that you found the conversation so helpful. If you have any more questions or need further assistance, our office is always here for you. - Jamie Detten - State Farm Insurance Agent, Richardson, TX"
Profile photo of Desree Diaz

Desree Diaz

September 13, 2024

5  out of  5
rating by Desree Diaz
"Jamies State Farm agency is fantastic! Very helpful, professional, and always quick to respond. Highly recommend for anyone looking for reliable insurance service."
We responded:
"Desree, Thank you so much for your kind words and recommendation! I'm happy to know you find our team helpful, professional, and responsive. We're grateful for your trust and are always here to provide reliable insurance service whenever you need it. - Jamie Detten - State Farm Insurance Agent, Richardson, TX"
Profile photo of Julio Nunez

Julio Nunez

September 13, 2024

5  out of  5
rating by Julio Nunez
"Had a lovely experience here! Cindy Molina did a fantastic job when assisting me with my life policy. Took the time to explain the benefits and my options. Will definitely come back for my future insurance needs!"
We responded:
"Thank you, Julio, for sharing your positive experience! I'm glad Cindy was able to assist you with your life policy and provide clear explanations of your options. We appreciate your trust and look forward to helping you with your future insurance needs. - Jamie Detten - State Farm Insurance Agent, Richardson, TX"
Profile photo of Cari Shaheen

Cari Shaheen

September 13, 2024

5  out of  5
rating by Cari Shaheen
"Absolutely thrilled with the service from Jamie’s State Farm agency! Professional, knowledgeable, and incredibly helpful. Highly recommend! ⭐⭐⭐⭐⭐"
We responded:
"Thank you, Cari, for your wonderful review! I'm happy you found our service professional, knowledgeable, and helpful. Your recommendation means a lot to us. If you ever need further assistance, don't hesitate to reach out. - Jamie Detten - State Farm Insurance Agent, Richardson, TX"
Profile photo of William Connery

William Connery

September 9, 2024

5  out of  5
rating by William Connery
"Jamie has been so helpful in guiding me through a new home and auto policy My previous provider increased our rates by a ton and my wife and I were worried about how we were going to afford insurance. Jamie was able to walk me through options and I feel like I got better insurance and saved some money too. She’s been awesome!"
We responded:
"Thank you, William! I’m so glad to hear that I could help you and your wife find a better solution for your home and auto insurance. It’s great to know we were able to save you some money while providing the coverage you need. I’m always here if you have more questions or need anything else! - Jamie Detten - State Farm Insurance Agent, Richardson, TX"
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Ashley Browning

July 24, 2024

5  out of  5
rating by Ashley Browning
"Jamie’s office is fantastic to work with! They are very responsive, great customer service, and always willing to go above and beyond to help!"
We responded:
"Hey Ashley! Thanks a bunch for your awesome review! We're so happy to know you had a great experience with our office. Our team always strives to be responsive and provide top-notch customer service. We're here for you anytime you need us! - Jamie Detten - State Farm Insurance Agent, Richardson, TX"
Profile photo of Birdie Galindo

Birdie Galindo

July 24, 2024

5  out of  5
rating by Birdie Galindo
"This office is always so helpful. They always answer the phone and call you back if necessary."
We responded:
"Hi Birdie, thanks so much for the awesome review! We're glad our team could be helpful and responsive. If you ever need anything else, don't hesitate to reach out! - Jamie Detten - State Farm Insurance Agent, Richardson, TX"
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naani

July 1, 2024

5  out of  5
rating by naani
"Hey! I am Sudarsana Reddy Kuluru. I was amazingly helped by Brianna Farni for my auto insurance. I am very new to these insurances and it’s related stuff as I just recently moved to the country but she helped me in every possible way so that I can understand each terminology. She assisted me in a way I got a better auto insurance that I could not get anywhere else. I highly recommend getting help from Bri as she could patiently help you and can guide you along the way. Best person. Thank you so much for making my auto insurance very optimised and affordable. Really appreciate the help."
We responded:
"Sudarsana, I am thrilled to hear that Brianna provided exceptional assistance with your auto insurance, ensuring you understood everything clearly and found the best coverage. We are pleased to have helped optimize and make your insurance more affordable. Thank you for recommending Brianna and for your kind words! - Jamie Detten - State Farm Insurance Agent, Richardson, TX"
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B. Hall

May 21, 2024

5  out of  5
rating by B. Hall
"I called on Sunday afternoon and acquired full coverage insurance, my e-card via email, all my questions about the cost, coverage, and comparable rates in approximately 30 minutes. I was able to enjoy the rest of my Sunday with peace of mind. Thank you so much for your personalized customer service in a timely manner."
We responded:
"B. Hall, we're thrilled you had a quick and efficient experience acquiring full coverage insurance with all your questions answered promptly. We're pleased to have provided you with personalized customer service for a worry-free Sunday! For any future insurance needs, feel free to reach out. - Jamie Detten - State Farm Insurance Agent, Richardson, TX"
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shelly balleza

May 19, 2024

5  out of  5
rating by shelly balleza
"Excellent customer service! They are always very friendly and responsive."
We responded:
"Shelly, we're thrilled to hear you had an excellent experience with our team! We're pleased to provide friendly and responsive customer service. Thank you for your positive feedback, and we look forward to assisting you with your insurance needs in the future! Jamie Detten - State Farm Insurance Agent, Richardson, TX"
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Claire Troy

May 17, 2024

5  out of  5
rating by Claire Troy
"Jennifer is a fantastic agent. Thanks Jennifer for all your help!"
We responded:
"Claire, your positive feedback brightens our day! I'm thrilled to hear that Jennifer provided you with fantastic service. We're grateful for your kind words and look forward to assisting you further with your insurance needs! Jamie Detten - State Farm Insurance Agent, Richardson, TX"